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25 Questions To Ask Your Home Inspection Company (and our Inspections Over Coffee answer to them)



  1. Do you have a well-trained team, to cover for you, in case you are ill on the day of the inspection? A team of inspectors for large and complex jobs? Yes, we have a well-trained team of certified inspectors ready to step in if needed. Our team members are experienced and undergo continuous training, ensuring seamless coverage even in cases of illness or for large and complex jobs. This team approach guarantees comprehensive and efficient inspections.

  2. How many years of experience do your inspectors have? Our inspectors have an average of over 10 years of experience in the industry, bringing extensive knowledge and expertise to each inspection.

  3. Do you offer thermal imaging as part of your inspection services? Yes, we include thermal imaging in all our inspections to detect hidden issues such as moisture intrusion, heat loss, and electrical problems, providing a more comprehensive assessment.

  4. Can you provide video documentation of the entire inspection process? Absolutely, we provide detailed video documentation that captures the condition of the entire property and the functionality of its systems, ensuring transparency and clarity.

  5. Do your inspection reports include color coding to indicate the severity of issues? Yes, our reports feature color-coded sections to clearly indicate the severity of any issues found, helping clients prioritize repairs and maintenance.

  6. Are permit and property history reports included in your inspection? Yes, we include detailed permit and property history reports to provide a complete understanding of any past work done on the property and ensure compliance with local regulations.

  7. What additional services do you offer, such as mold evaluations, asbestos inspections, and radon testing? We offer a comprehensive range of additional services, including mold evaluations, asbestos inspections, radon testing, and other environmental assessments to provide a thorough evaluation of the property.

  8. Can you handle inspections of commercial properties? Yes, we have extensive experience in inspecting commercial properties and understand the unique requirements and complexities involved, ensuring thorough and accurate assessments.

  9. Do you have experience inspecting unique property types like historic homes, multi-family units, or rural properties? Yes, we are experienced in inspecting a variety of unique property types, including historic homes, multi-family units, and rural properties, ensuring specialized and thorough evaluations.

  10. Do you offer customizable inspection packages to meet specific client needs? Yes, we offer customizable inspection packages tailored to meet the specific needs of our clients, ensuring they receive the most relevant and comprehensive service.

  11. How do you ensure the accuracy and thoroughness of your inspections? We ensure accuracy and thoroughness by employing highly trained and certified inspectors, using advanced technology, and following a detailed inspection process that covers all critical areas of the property.

  12. Can you provide sample inspection reports for review? Yes, we can provide sample inspection reports to demonstrate the level of detail and clarity we provide in our assessments.

  13. What is your process for handling client complaints or issues that arise after the inspection? We prioritize open communication and have a clear process for resolving complaints, including re-inspections if necessary, to address any concerns and ensure client satisfaction.

  14. Are your inspections covered by professional liability insurance? Yes, our inspections are covered by professional liability insurance, providing peace of mind and protection for our clients.

  15. What is included in your standard inspection fee? Our standard inspection fee includes a comprehensive evaluation of the property’s major systems and components, thermal imaging, video documentation, and a detailed report with color-coded severity indicators.

  16. How flexible are your scheduling options? Do you offer weekend and evening appointments? We offer flexible scheduling options, including weekend and evening appointments, to accommodate our clients' busy schedules.

  17. How do you video document the functionality of major systems and appliances during the inspection? We video document the functionality of major systems and appliances by capturing their operation during the inspection, ensuring a clear record of their condition at the time of the inspection.

  18. Can you explain the process you use for detecting hidden issues like moisture intrusion or heat loss? We use advanced thermal imaging technology to detect hidden issues such as moisture intrusion and heat loss, providing a more comprehensive assessment of the property’s condition.

  19. What steps do you take to ensure that the inspection is as comprehensive as possible? We follow a rigorous inspection process that includes detailed checklists, the use of advanced tools and technology, and thorough training for our inspectors to ensure no detail is overlooked.

  20. How do you communicate your findings to clients and real estate agents? We communicate our findings through detailed, easy-to-understand reports that include color-coded sections, photos, videos, and clear recommendations. We also offer follow-up consultations to discuss the report in detail.

  21. What training and continuing education do your inspectors participate in? Our inspectors participate in ongoing training and continuing education programs to stay current with industry standards, technology advancements, and best practices.

  22. How do you handle inspections of properties with unpermitted additions? We carefully document any unpermitted additions and provide recommendations on how to address them, ensuring that our clients are fully informed about potential risks and compliance issues.

  23. What technology and tools do you use to enhance the inspection process? We use a variety of advanced tools and technology, including thermal imaging cameras, drones, moisture meters, and high-resolution video cameras, to provide the most thorough and accurate inspections.

  24. Can you provide references from past clients or real estate professionals? Yes, we can provide references from past clients and real estate professionals who can attest to the quality and reliability of our services.

  25. How do you ensure that your inspection reports are clear, concise, and actionable? We ensure that our inspection reports are clear, concise, and actionable by using a standardized format, including detailed explanations, photos, videos, and prioritized recommendations, making it easy for clients to understand and act on our findings.

These answers demonstrate Inspections Over Coffee’s commitment to providing high-quality, thorough, and client-focused inspection services, ensuring the best possible outcomes for real estate agents and their clients.

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